Privacy Policy

In this Privacy Policy, references to “we” or “us” are to Learning 3D Limited, a company incorporated in England (registered number 11956080) whose registered office is at Old Fire Station Enterprise Centre, 2 Salt Lane, Salisbury, SP1 1DU, United Kingdom, who will be the controller of any personal data processed as described in this Privacy Policy.

‍Our contact details Name: Learning 3D Limited

‍Address: Old Fire Station Enterprise Centre, 2 Salt Lane, Salisbury, SP1 1DU

‍Phone Number: 01722 547995

‍E-mail: info@learning3d.com

‍Latest Update: 26/06/2023

If you have any questions about your personal information, please email us or ring us using the above details.

The type of personal information we collect We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name, contact details and organisations for which people work)We may also collect data relating to your visits to the website that cannot identify you but records your use of our website including, for example, details of how long you have used the website.
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How we get the personal information and why we have itMost of the personal information we process is provided to us directly by you for one of the following reasons:to fulfil any contractual agreements between you and us to comply with legal and regulatory requirements
We also receive personal information indirectly, from the following sources in the following scenarios:Third party associates of Learning 3D Limited
We use the information that you have given us in order to:to fulfil any contractual agreements between you and us to comply with legal and regulatory requirements
We may share this information with our provider of file storage and management services if you email us directly or contract our services or with our suppliers in order for them to help us provide our services to you.Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: (a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@learning3d.com, ringing us on (+44) )01722 547995 or by writing to us at Learning 3D Limited, Old Fire Station Enterprise Centre, Salisbury, Wiltshire, SP1 1DU, England.(b) We have a contractual obligation. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as the possible consequences if you do not provide your information).(c) We have a legal obligation.

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
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How we store your personal information
‍We (or third parties acting on our behalf) may also store or process information that we collect about you in countries outside the European Economic Area, which may have lower standards of data protection. Specifically, servers used by our website are located in Ireland and our third party service providers operate around the world. We have put in place technical and organisational security measures to prevent the loss or unauthorised access of your personal information. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet.

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements.)When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it.
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Your data protection rights
‍Under data protection law, you have rights including:
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- Your right of access - You have the right to ask us for copies of your personal information.
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- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
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- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
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- Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
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- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info@learning3d.com if you wish to make a request.

How to complainYou have the right to complain to a data protection authority about our collection and use of your personal information.  If you have any concerns about our use of your personal information, you can make a complaint to us at Learning 3D Limited, Old Fire Station Enterprise Centre, 2 Salt Lane, Salisbury, SP1 1DU, England. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk